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About the Department

About the Program

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The IT Professional Development Program recruits high quality people each year who are interested in a career with the department. The program runs from February to December provides developmental opportunities through on-the-job learning and formal training. Participants will acquire a skills and knowledge base to allow them to contribute meaningfully and gain an understanding of departmental operations and culture.

Formal training

Formal training commences with a comprehensive four and a half day Induction and Orientation program which provides the necessary overview of the department and the corporate plan as well as sessions on desktop systems, security, values and code of conduct, occupational health and safety, emergency management, performance management and employment conditions.

The program also provides three blocks of formal training with professional, technical and personal development opportunities such as working in teams, interpersonal skills, business systems analysis, IT project management, ITIL (IT Infrastructure Library), writing skills, job application and interviewing skills and Skillport (the department's eLearning tool).

Work rotations

IT Professionals are given three work rotations including one in a business area working with technology divisions’ clients. This provides exposure to the Divisions’ diverse operations, prior to being placed in a permanent position at the end of the year.

Ongoing training

The section you will be placed in may provide ongoing training specific to the work area as required.

Future development opportunities

  • We will provide relevant, appropriate training opportunities for technology division staff, with a specific training program outlined for the IT professional development year.
  • We will assist individuals to maximise skills and knowledge through training, and once suitably skilled we will endeavour to place you in positions which capitalise on individually acquired knowledge.
  • We will provide leadership development opportunities based on agreed career needs recorded by supervisors in your Performance and Development Agreement (the department's PDA).
  • We are keen to provide further development for the technology divisions' staff who have potential and are technically competent. Learning opportunities will be tailored to individual development needs.
  • All new technology divisions’ staff will be offered appropriate induction or orientation training to ensure a good understanding of department business. The induction for the IT Professional Development Program is specifically tailored to meet these requirements.