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About the Department

About the Program

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The ICT Professional Development Program recruits high quality people each year who are interested in a career with the department. The program runs from February to December and provides developmental opportunities through on-the-job learning and formal training. Participants will acquire a skills and knowledge base to allow them to contribute meaningfully and gain an understanding of departmental operations and culture.

All positions are located in Canberra at the National Office.

Formal training

Formal training commences with a comprehensive two and a half day Orientation program which provides the necessary overview of the department and the corporate plan as well as sessions on desktop systems, security, values and code of conduct, occupational health and safety, emergency management, performance management and employment conditions.

The program also provides three blocks of formal training with professional, technical and personal development opportunities. Topics include working in teams, interpersonal skills, business systems analysis, IT project management, ITIL (IT Infrastructure Library), writing skills, job application and interviewing skills and eLearning.

Work rotations

ICT Professionals are offered work rotations to provide exposure to the Divisions’ diverse operations. They are placed in permanent positions at the end of the year.

Ongoing training

The section you will be placed in may provide ongoing training specific to the work area as required.

Future development opportunities

  • We will provide relevant, appropriate training opportunities for technology division staff, with a specific training program outlined for the ICT professional development year.
  • We will assist individuals to maximise skills and knowledge through training, and once suitably skilled we will endeavour to place you in positions which capitalise on individually acquired knowledge.
  • We will provide leadership development opportunities based on agreed career needs recorded by supervisors in your Performance and Development Agreement (the department's PDA).
  • We are keen to provide further development for the technology divisions' staff who have potential and are technically competent. Learning opportunities will be tailored to individual development needs.
  • All new technology divisions’ staff will be offered appropriate orientation training to ensure a good understanding of department business.