Changes to online lodgement services
In early December 2013, we will make changes to our online visa lodgement services. The changes will affect all current, saved, unsubmitted online applications. If you have an unsubmitted visa application when the changes are made, you will not be able to retrieve it and you will have to start again.
If you do not want to lose your saved online visa application, we encourage you to submit it before 6 December.
Please ensure you meet all the relevant criteria before submitting your visa application.
Before you continue you should read all the information about the Resident Return visa.
Return Documents for Australian Citizens and Permanent Residents
Online applications can be made using a computer with an internet connection.
Transaction Reference Number
A Transaction Reference Number (TRN) is a unique number assigned to each online application. You need to record this number because you will need this to:
- identify your application when you communicate with us
- access information about the progress of your online application.
Start an application
You should complete your application with as much information as possible at time of lodgement. Applications with missing information may take longer to finalise.
When completing the online application you must avoid copying and pasting bullet points, numbering, accents etc from formatted documents into the free text fields. Only use numbers 0 – 9 and letters A – Z (upper and lower case), dashes '-' and underscores '_'.
|Outside or in Australia
||For Australian permanent residents.
Note: You are not able to apply online if you are a former Australian permanent resident or former Australian citizen.
|Start your Application|
Continue a saved application
To complete an application you may be required to attach supporting documentation.
See: Attaching Documents to a Resident Return Visa Application
Check the progress of your lodged application
Resident Return visa label requirements
Australia does not require you to have a Resident Return visa label or stamp in your passport to remain in or enter Australia. However, if you are travelling through other countries, you may be required by those countries to have an Australian visa label or stamp in your passport.
A visa label may be obtained by attending any office of the department with your current passport, or by sending in your passport by registered post to your nearest office.
See: Form 1405 – Visa label request and payment ( 84KB PDF file)
Obtaining evidence of your Resident Return visa will incur a charge.
See: Visa Evidence Charge
Your visa is linked electronically to the passport details provided in your visa application. You can view your visa online using Visa Entitlement Verification Online (VEVO). VEVO is a free internet service available 24 hours a day, seven days a week. It allows you, and your employer or education provider, to view your visa details online.
See: Visa Entitlement Verification Online (VEVO)
Before you ask for additional help about this visa, you should read all the available web content, and the visa information form.
See: Resident Return FAQ
If you have read all of the available information, and you still require help, contact us with your enquiry.
See: Visa Enquiries